Spinsy Casino Terms

Welcome to Spinsy Casino. These Terms and Conditions govern your use of our website and services at spinsy.com, operated by NovaForge Ltd, registered at Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. By creating an account with us, you confirm that you have read, understood and agree to be bound by these terms. If you do not agree with any part of this document, you must not use our services.

Eligibility and Account Registration

To open an account with Spinsy Casino, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. We require all players to complete identity verification before withdrawing funds, as we do not operate a no-account casino model. When you register with us, you agree to provide accurate, current and complete information, and you must not create more than one account. We reserve the right to request documentation at any time to confirm your identity, age and source of funds.

Restricted Jurisdictions

We do not accept players from a defined list of excluded jurisdictions, including Afghanistan, Armenia, Belarus, Belgium, Bulgaria, China, Curacao, Cyprus, Denmark, Estonia, Georgia, Greece, Iran, Iraq, Israel, Lithuania, Malta, Republic of Moldova, Myanmar, Romania, Russia, North Korea, the Netherlands, Sweden, Ukraine (including Crimea), the United Kingdom, the United States of America, Cote d'Ivoire, and the Netherlands Antilles. Residents of these countries may not open accounts or make deposits. Additionally, promotions are restricted for residents of Armenia, Tunisia, Bosnia and Herzegovina, Indonesia, Georgia and Malaysia, even where general account access is permitted.

Deposits, Withdrawals and Currencies

Our platform supports a wide range of currencies, including EUR, USD, AUD, CAD, NZD, BRL, CHF, CLP, CZK, HUF, NOK, PEN, PLN, TRY, and major cryptocurrencies such as BTC, ETH, LTC, USDT, USDC, BNB, DOGE, TRX, SOL, ADA and BCH. Minimum deposits start from EUR 10 for card, bank transfer, Revolut, Skrill and MiFinity, EUR 20 for most crypto, and EUR 60 for Bitcoin; AUD equivalents start from 20 for card, MiFinity and crypto, and 45 for Bitcoin. Minimum withdrawal amounts mirror these thresholds across our supported methods.

We apply a VIP ladder of five levels that determines your daily and monthly withdrawal limits, calculated based on your activity during the preceding 90 days. We allow a maximum of three pending withdrawal requests at any time, and a minimum monthly wagering threshold of EUR 20 within the calendar month of your request must be met before we process a withdrawal. If you have not rolled over your deposited funds at least once before requesting a withdrawal, we may cancel your winnings and retain 10% of your last deposit (minimum EUR 0.50), or 15% if your account was funded by bank card or bank transfer.

Processing Times

Once we approve your withdrawal request, payment timing depends on the method chosen. We process withdrawal requests through our financial department from 06:00 to 17:00 GMT, Monday to Friday, generally within three business days of your request, and a further three business days must pass after your previous withdrawal was paid before a new request is submitted. We reserve the right to set individual schedules and per-transaction minimums and maximums depending on the withdrawal method and your account level.

Bonuses and Promotions

Our Casino Welcome Bonus offers 100% up to EUR 500 plus 200 free spins, subject to a minimum qualifying deposit that varies by currency. Wagering requirements are set at 35x the bonus plus deposit amount, with free spin winnings subject to 40x wagering, and all wagering must be completed within 10 days of activation or the bonus and related winnings are forfeited. Free spins are credited in batches of 20 per day over 10 days, and each batch must be claimed within 24 hours of being made available or it expires.

While a casino bonus is active, a maximum bet limit applies, and the maximum amount we release from the bonus itself is capped at 10 times the initial bonus value; free spin winnings are capped separately. Deposits made via Neteller or Skrill do not qualify for this offer. You must claim the bonus before placing any bets with your qualifying deposit, and requesting a withdrawal before claiming or after activating the bonus will void it. Bonuses offered by us cannot be combined with one another.

We also offer a Sport First Deposit Bonus, Casino Weekend and Weekly Reloads, Daily and Live Cashback offers, and larger promotional campaigns such as SpinoLeague and the URUS promotion. As a general rule, any no-deposit casino bonus we issue carries 40x wagering with a maximum withdrawal of 5x the bonus, while deposit-based casino bonuses carry 35x wagering with a maximum withdrawal of 10x the bonus. We reserve the right to amend, withdraw or cancel any promotion at our discretion, particularly where we detect abuse, bonus hunting or breach of these terms.

VIP Elite Club and Loyalty

Our VIP Elite Club consists of five levels, with your standing determined by your activity over the preceding 90 days. Higher levels unlock wider withdrawal limits, priority payouts, dedicated support and, at the top tiers, a personal account manager. Alongside the VIP program, we run a coin-based loyalty scheme where coins earned through play can be exchanged in our Shop for rewards worth up to EUR 1,000, and Challenges allow you to earn up to 15,000 additional coins.

Responsible Use of Our Services

When using Spinsy Casino, you agree not to use any automated tools, bots or collusive practices to gain an unfair advantage. You are responsible for maintaining the confidentiality of your login credentials, and you must notify us immediately if you suspect unauthorized access to your account. We may suspend or close accounts where we identify fraudulent activity, multiple accounts, or breaches of these terms, and we reserve the right to void bets and withdraw winnings obtained improperly.

You must ensure the information you provide to us is accurate and kept up to date
You must not permit any third party to access or use your account
You must comply with the deposit and withdrawal limits applicable to your account currency and VIP level
You must not attempt to circumvent our restricted jurisdictions policy using VPNs or proxies to misrepresent your location

Games, Odds and Technical Issues

We offer an extensive games library spanning slots, live casino, table games, jackpots and sportsbook betting, sourced from numerous licensed providers. While we strive to ensure uninterrupted service, we do not guarantee that our platform will be free from errors, outages or technical malfunctions. In the event of an obvious error, malfunction or incorrect display of odds or results, we reserve the right to void the affected bets or wins and correct your account balance accordingly.

Limitation of Liability

To the fullest extent permitted by law, we exclude liability for any indirect, incidental or consequential losses arising from your use of our services. Our services are provided on an "as is" basis, and we do not warrant that access will be uninterrupted or error-free. Nothing in these terms limits liability that cannot be excluded under applicable law.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, regulatory requirements or business practices. We recommend that you review this page periodically. Continued use of our services after any changes take effect constitutes your acceptance of the revised terms. If you have questions about these terms, our Help Centre, live chat and e-mail support at [email protected] are available 24/7 to assist you.