Spinsy Privacy Policy

At Spinsy Casino, we respect your privacy and are committed to protecting the personal data you share with us. This Spinsy Casino privacy policy explains how we collect, use, store and safeguard your information when you visit spinsy.com, register an account, or use our casino and sportsbook services. By using our platform, you agree to the practices described below.

Information We Collect

Here at Spinsy, we collect several categories of information to provide you with a secure and personalised experience. Our Spinsy Casino registration process requires accurate identity details so that we can verify your age and eligibility, prevent fraud, and comply with anti-money laundering obligations.

We collect registration data such as your name, date of birth, email address, phone number and country of residence
We gather identity verification documents, including proof of address and government-issued identification
We record payment and transaction details when you deposit or withdraw funds through any of our supported methods
We track your gaming activity, including games played, bets placed, wins and losses, to improve our services and detect irregular behaviour
We log technical data such as IP address, device type, browser version and session timestamps
We store communications you send to our support team via live chat, email or Telegram

Information From Third Parties

Our Spinsy platform may also receive information from payment processors, identity verification providers, and affiliate partners who refer players to us. We use this data solely to confirm your identity, process transactions and comply with our regulatory obligations.

How We Use Your Data

We at Spinsy use your personal data for a number of legitimate purposes connected to operating our casino and sportsbook. Our use of your information is limited to what is necessary to deliver, secure and improve our services.

We use your data to create and manage your account, including processing your Spinsy casino login and authentication
We use payment details to process deposits and withdrawals in line with our published minimum and maximum limits
We analyse your activity to calculate wagering progress, apply bonus terms, and determine your VIP Elite Club level
We send you service communications, including updates about your account, promotions and responsible gambling reminders
We use technical data to prevent fraud, detect multiple accounts, and protect our systems from abuse
We may use your information to respond to regulatory inquiries or legal requests where required

Our Spinsy Casino welcome bonus and other promotions require us to process additional data linked to deposits, wagering activity and free spin usage so that bonus terms are applied correctly. We at Spinsy Casino do not use your gameplay data for purposes unrelated to the operation of your account without your consent.

Legal Basis for Processing

We process your personal data on the basis of contractual necessity, our legitimate interests in operating a secure platform, your consent where applicable, and compliance with legal obligations relating to anti-fraud and anti-money laundering rules. Where we rely on consent, for example for marketing communications, you may withdraw it at any time.

Sharing Your Information

We do not sell your personal data. However, our Spinsy Casino operations require us to share certain information with trusted third parties who help us run our services.

We share data with payment providers such as card processors, Revolut, MiFinity and cryptocurrency processors to complete transactions
We share identity verification details with specialised providers to confirm your age and identity
We may share information with regulators, law enforcement or auditors where legally required
We share limited data with customer support and fraud prevention systems to protect your account and our platform

Our Spinsy team ensures that any third party processing your data is bound by confidentiality and data protection obligations consistent with this policy.

Cookies and Tracking Technologies

We use cookies and similar technologies on spinsy.com to remember your preferences, keep you logged in, and understand how you interact with our games, promotions and support tools. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect your ability to use some Spinsy Casino features, including your Spinsy login session.

Data Retention

We retain your personal data for as long as your account remains active and for a further period afterwards as required by gaming regulations, tax rules and anti-money laundering legislation. Where you close your Spinsy Casino account, we may continue to retain certain records for legal and audit purposes before secure deletion.

Data Security

We are committed to protecting your data through technical and organisational measures, including encryption, access controls and monitoring systems. Our Spinsy Casino infrastructure is designed to limit access to personal information to authorised staff who require it to perform their duties, such as processing withdrawals, reviewing verification documents or responding to support requests.

International Data Transfers

As we at Spinsy serve players across Australia, France, Canada, New Zealand, South Africa and a wide range of Latin American and European markets, your data may be transferred and processed in countries outside your country of residence. Where this occurs, we take steps to ensure appropriate safeguards are applied to protect your information.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, and we are committed to respecting them wherever applicable.

You have the right to request access to the personal data we hold about you
You may ask us to correct inaccurate or incomplete information
You can request that we delete your data, subject to our legal retention obligations
You may object to or restrict certain processing activities, including marketing communications
You can withdraw consent at any time where processing is based on consent

To exercise any of these rights, you can contact our support team using the details below, and we will respond within a reasonable timeframe in accordance with applicable law.

Restricted Jurisdictions and Age Requirements

We do not knowingly collect data from individuals residing in excluded jurisdictions listed in our General Terms and Conditions, nor from anyone under the applicable legal gambling age. If we become aware that an account has been created in breach of these restrictions, we will take appropriate action, which may include closing the account and retaining data as required by law.

Changes to This Policy

We may update this Spinsy Casino privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of our services after changes are published constitutes your acceptance of the updated policy.

Contact Us

If you have questions about how we handle your personal data, or if you wish to exercise your privacy rights, our support team is available 24/7 via live chat, our Help Centre, or by email at [email protected]. We at Spinsy Casino are here to assist you with any privacy-related concerns regarding your account, our Spinsy casino login process, or your personal information generally.